To view your sales receipt, you will receive it through email shortly after your purchase is completed. Please check your email inbox, including the spam or junk folder, for the receipt. If you are unable to locate the receipt in your email, or if you prefer to receive it via another method, you can reach out to us through WhatsApp and our team will be happy to assist you further.

We apologize for any inconvenience you may have experienced with your item. At our shop, returns are only possible in specific cases. If the item you received was damaged during shipping, if you received the wrong item, or if there was a printing mistake made by us, we will gladly arrange for a return and replacement. In such cases, please contact us directly with your order details and provide supporting evidence such as photos or a description of the issue. Our team will assist you with the return process and ensure that you receive the correct or replacement item promptly.

As most of our items are custom made, the availability of products that are currently out of stock can vary. Some items may be restocked, while others may not. To inquire about the availability of an out-of-stock product, we recommend contacting us directly. Our team will be able to provide you with the most accurate information regarding restocking timelines or alternative options that may be available. We are here to assist you in finding the perfect product, so please don't hesitate to reach out to us for any further inquiries..

We currently offer shipping within Malaysia, including to Brunei. However, for customers located in Sabah and Sarawak, we kindly ask you to contact us directly. At the moment, our website does not automatically calculate shipping fees for these regions. Therefore, we will assist you personally in determining the shipping cost and making arrangements for your order. Please reach out to us via email or phone, and our team will be happy to assist you with shipping to Sabah and Sarawak.